H-E-B adjusts hours to more efficiently deal with demand during COVID-19

R. HANS MILLER | TIMES SENIOR REPORTER
Posted 3/14/20

H-E-B announced changes to the company’s store hours and operations in order to fight the spread of novel coronavirus – known by its scientific abbreviation COVID-19 – until further …

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H-E-B adjusts hours to more efficiently deal with demand during COVID-19

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H-E-B announced changes to the company’s store hours and operations in order to fight the spread of novel coronavirus – known by its scientific abbreviation COVID-19 – until further notice. Changes include new, shortened store hours that will allow the company to keep up with stocking.

“As we adapt to serve our communities, our customers will also see reduced services in our delis, bakeries and floral departments. These temporary changes in the way we run our stores will allow us to get customers the products they need. Customers will not be charged for cancelled orders due to department closures,” the announcement read.

H-E-B stores, including their pharmacies, will be open from 8 a.m. to 8 p.m. daily, including stores that ordinarily have 24-hour pharmacies.

Restaurants located in some of the Texas grocery chain’s stores will be shutting down in order to allow staff to shift over to assisting customers, the statement added.

“H-E-B stores remain open but all True Texas BBQ, Flaming Bird, South Flo Pizza, Table 620, 3009, Oaks Crossing and The Roastery Meyerland location will be closed until further notice,” the company said in its statement.

H-E-B convenience stores will be open from 6 a.m. to 10 p.m. daily and fuel pumps will continue to be available 24 hours by using credit and debit cards.  

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